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RTT – Moving from Candidate Experience to Personalisation

October 17, 2019 @ 9:00 am - 12:30 pm

| Free
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Hosted by Jo Munday (Head of HR Service Delivery) and Melanie Punch (Head of UK Careers) at Investec.

According to research, 95% of people who have had a negative experience with a company will tell others about it (often via social media). This is no different for recruitment. CareerArc tells us that around 60% of job seekers have had a poor candidate experience. Alarming when you consider the reputational and commercial damage that is likely to follow.

Many of us will be addressing candidate experience because we’re trying to fix an existing problem; because it just ‘feels like the right thing to do’; or because we’ve recently implemented a new system (who doesn’t love a blank canvas!) Whichever the reason, looking at your candidate journeys, communication points and personalised touches is a very smart move.

Join us at this Resourcing Think Tank, hosted by Investec, to understand how we not only enhance candidate experience but how we take it to the next level of personalisation.

Key areas for discussion will include:

  • Understanding what a great candidate experience looks like from attraction, assessment and an onboarding perspective 
  • Taking collective responsibility for candidate experience across recruitment, HR and your manager population
  • Utilising technology to enhance candidate experience, and operational efficiencies: Chatbots, ATSs, Onboarding modules etc.
  • Measuring the success of your candidate experience: NPS surveys and Glassdoor management


09:00 – Arrive and networking
09:30 – Introductions
09:45 – Discussion
10:45 – Coffee and networking
11:00 – Discussion
12:15 – Key takeaways
12:30 – Finish

These Think Tanks are invitation only and held exclusively for senior HR and Resourcing professionals operating in a Head of / Director level role. For more information on the Think Tanks or to be considered for membership please telephone 0207 11 88 444 or apply for membership below:

Apply for Membership


October 17, 2019
9:00 am - 12:30 pm
Event Categories:


Resourcing Think Tank


30 Gresham Street
London, England EC2V 7PG United Kingdom
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